AZCustomPrint Terms of Sales
Effective Date: February 18, 2019
1) Acceptance of Terms
Your purchase of AZCustomPrint items is subject to this Terms of Sale. By clicking the “PLACE ORDER NOW” button and making a purchase, you acknowledge that you have read this document and agree to be bound by its terms and the Terms of Service.
This Terms of Sale is not meant to contradict, violate or run contrary to any portion of the Terms of Service which governs your use of AZCustomPrint services and your use of the AZCustomPrint Web Site. If any portion of the Terms of Sale is found to contradict, violate or run contrary to the Terms of Service, the Terms of Service will govern and will be the binding document with regards to that portion.
The Terms of Sale is meant to provide general information regarding policies surrounding purchases from the AZCustomPrint Web Site. The Terms of Service is hereby incorporated by reference into this document and thus by agreeing to comply with the Terms of Sale you again agree to comply with the Terms of Service.
2) Content of Your Purchase
The primary value of the AZCustomPrint Web Site is the ability for users and potential purchasers (“Users”) to create t-shirts and graphics that display any content they choose. This is done by means of computer interaction alone between the Users and the Web Site.
As such, you agree that no AZCustomPrint employee, employer, officer, owner, agent or authorized representative is responsible for monitoring the content of the t-shirts or graphics created or uploaded by Users, neither while on the website, nor after purchase and during the production process.
You agree that t-shirts that are purchased will not be checked for content, spelling errors, grammatical errors, logical errors, aesthetic quality, color matching or any other factor that is within the User’s Realm of Control through the use of the tool on the Web Site. You, as a User, have many opportunities during the purchasing process to check your purchase for layout and content and agree that you have done so.
“Realm of Control” refers to any part of a sign that is editable by the User. Including but not limited to: color, font size, font type, font style, font color, position of text, position of graphics, color of graphics, quantity of text, quantity of graphics, spelling of text, use of text, size of graphics, justification of graphics, justification of images, or color of the background.
While AZCustomPrint does not review the content of your item, you still agree to be bound by the restrictions as laid out in the Terms of Service, and should it come to the attention of AZCustomPrint that you have violated the Terms of Service or this Terms of Sale, you agree that AZCustomPrint will send you notice of cancellation and your order will be canceled. You further agree that the purchase price of your order, less any cost incurred during the processing of your order and its cancellation, will be refund your original form of payment , within 30 days of your receipt of notice of cancellation.
You also agree that the content of your item does not contain any content that is unlawful, harmful, threatening, abusive, vulgar, harassing, defamatory, obscene, pornographic, indecent, inflammatory, libelous, hateful, or racially, ethnically or otherwise objectionable, or invasive of another’s rights including but not limited to rights of celebrity, privacy and intellectual property.
3) Color Matching
AZCustomPrint sells its items through an E-Commerce Web Site viewable by computers connected to the Internet. These computers may view AZCustomPrint items solely through their computer screens (“Monitors”). Monitors may be configured to display images and colors in a variety of ways, both through the use of hardware setup and software setup. There are many possible settings for Monitors and there is no true uniform standard to which all Monitors conform. What may look one way on one monitor, will look different on another.
Further, computer monitors display images with light and use a standard known as RGB to do so. AZCustomPrint produces items in a variety of ways (CMYK, PMS, and others) that do not use light.
As such, you agree that AZCustomPrint does not guarantee that the colors as they appear on the screen will look the same as the colors as they appear on the purchased item. AZCustomPrint works hard to make the colors on the screen be as true as possible to the printed colors, however, the differences in Monitors and the differences between light and pigment make it impossible to guarantee matching colors for all Users.
You agree that you have read our website and/or researched independently and that you know what each of these materials is and what you are buying. AZCustomPrint only guarantees that you will receive the materials advertised on the Web Site that you purchase. You agree that AZCustomPrint is not responsible for items received that are made of materials thought by the purchaser to be something other than advertised on the Web Site.
As an example, you agree AZCustomPrint is not responsible if the cotton t-shirt received by the purchaser is not what the purchaser envisioned a cotton t-shirt would be.
You agree that all items produced and sold by AZCustomPrint are for novelty purposes only. AZCustomPrint does not make any claims about the legal compliance or registration of any items sold by AZCustomPrint. You agree to check with any applicable legal authority for the standards, rules and regulations governing the types of items permitted for your particular use.
5) Uploaded Images
AZCustomPrint permits users to upload images onto their t-shirts through the AZCustomPrint Web Site. You agree that AZCustomPrint is not responsible for the quality of the images you upload. The AZCustomPrint Web Site attempts to make a “best guess” as to the best viewing distance of your image based on the internally stored DPI (Dots Per Inch) contained in the image file. The Web Site assumes that 100 DPI is best viewed from 3.5 feet and tries to make a best distance estimate based on that assumption.
You agree that you alone are responsible for making sure that the quality of the image you are uploading is of high enough quality to be satisfactory to you at the size you select on the sign or item that you are purchasing. Images are created and stored in a variety of ways and you agree that AZCustomPrint is not responsible for ensuring quality images for any image file format available on the Web Site.
6) Production Time
AZCustomPrint works hard to ensure that orders will be produced and shipped to the customer within 2-4 business days from when the order is placed. Moreover, you agree that our shipping time frame may depend on your response time to our inquiries regarding your order. The date of order is the calendar date of order if the order is placed before 6:00pm Central Standard Time and the next business day after the calendar date of order if the order is placed between 6:00pm and 11:59pm Central Standard Time.
This means that a purchase made at 3:00pm Monday, will be shipped sometimes between Wed-Friday via USPS Priority Mail. Once your order has shipped, it will deliver within 3 business days.
7) Return and Refund Policy
We apologize that ALL Custom Orders are NON RETURNABLE or REFUNDED and CANNOT BE CANCELLED once placed due to the custom and placed to order processes involved. Thank you for your understanding.
Below policy ONLY applies for NON Custom Orders
We hope you love your purchase! If for some reason you are not completely satisfied, we accept returns within 15 days from the original purchase date per the term below. To be eligible for a return, your item cannot be a custom order and must be unused and in the same condition that you received it. Your item needs to have the receipt or proof of purchase.
You agree that AZCustomPrint guarantees the items it sells are free from manufacturing defects. To be eligible for a return, merchandise must be unworn, unwashed and free of any alterations or damages. If the item has any defect due to a manufacturing defect during that time, you agree to ship the original defective item to AZCustomPrint. We are not responsible for lost items.
AZCustomPrint does not guarantee or warrant that its items will work for any intended purpose or in any set of conditions. You agree that the determination of whether an item faulty is due to a manufacturing defect is within the sole discretion of AZCustomPrint. You further agree to provide full and complete information regarding the circumstances of the defect, including but not limited to the use of the item, the conditions the item was in, and any other information useful to an informed determination by AZCustomPrint as to the cause of the defect.
To initiate a return or exchange, please send an email to AZCustomPrint@yahoo.com with the following information:
- Your name
- Order number
For exchanges, please include the following:
- The item you would like to exchange
- The item you want in exchange
Sale merchandise is final and cannot be refunded.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
8) Changes to Your Order
AZCustomPrint provides many opportunities to review, revise and cancel the order process before actually placing your order. AZCustomPrint is able to offer its items at the present prices due to the efficiency of allowing the customer to create and modify their own items.
You agree that AZCustomPrint is not responsible for reviewing, revising or canceling orders, items or images once an order has been placed. AZCustomPrint employee, employer, officer, owner or authorized agent may revise or cancel an order but is not required or obligated to do so.
You agree that you have reviewed your order and that no further additions, corrections or changes need to be made and that your order is final as is.